ServiceNow — agentic threat model
ServiceNow AI platform presents a high-impact risk profile due to its integration with critical enterprise workflows and data, though the brief listing limits visibility into specific agentic safeguards.
OWASP AIVSS score rationale
| Autonomy of Action | 0.50 | |
| Goal-Driven Planning | 0.40 | |
| Self-Modification | 0.10 | |
| Dynamic Tool Use | 0.60 | |
| Persistent Memory | 0.50 | |
| Contextual Awareness | 0.60 | |
| Dynamic Identity | 0.30 | |
| Multi-Agent Interactions | 0.40 | |
| Non-Determinism | 0.40 | |
| Opacity & Reflexivity | 0.50 |
Scored with the canonical OWASP AIVSS formula (AIVSS calculator reference); agentic risk factors estimated from the agent’s described capabilities.
MAESTRO 7-layer threat model
Per-layer threats for this agent. Layers tagged “not certain from listing” are general, caveated commentary where the public description didn’t pin that layer.
Not certain from the listing — The specific foundation models powering the ServiceNow AI platform are not disclosed, leaving potential vulnerabilities to adversarial prompt injection, model reprogramming, or data poisoning unverified.
Not certain from the listing — While the platform connects data, the underlying data operations, vector database security, and RAG mechanisms are not detailed, presenting risks of data exfiltration or knowledge-base poisoning.
Not certain from the listing — The orchestration framework for connecting workflows and AI is not specified, which could expose the system to insecure tool integration or workflow hijacking if input validation is weak.
Not certain from the listing — No details are provided regarding the hosting infrastructure, container sandboxing, or secrets management for the AI integrations, leaving hosting-level privilege escalation risks unclear.
Not certain from the listing — The listing does not mention specific evaluation, observability, or guardrail frameworks to monitor AI decisions and prevent drift or malicious outputs.
Not certain from the listing — Although ServiceNow is typically an enterprise-grade platform, this specific listing does not detail the identity, authorization, or compliance controls applied to its AI features.
Not certain from the listing — The platform's capability for 'seamless collaboration' suggests multi-agent or multi-system workflows, but the ecosystem trust boundaries and protection against cascading failures are not defined.
MAESTRO — the 7-layer agentic threat-modeling framework (Cloud Security Alliance / Ken Huang).
These scores are auto-generated from public information (the agent's own listing, docs, and repository) using the canonical OWASP AIVSS formula and the MAESTRO framework — an estimate for guidance, not a penetration test, audit, or certification. See the scoring methodology. Are you the vendor? Factual corrections are free.