11Sight
Conversational AI Agents for Automotive and Hospitality
🛡️ AgentReady threat assessment
MAESTRO 7-layer threat model + OWASP AIVSS risk score for 11Sight, derived from its capabilities.
These scores are auto-generated from public information (the agent's own listing, docs, and repository) using the canonical OWASP AIVSS formula and the MAESTRO framework — an estimate for guidance, not a penetration test, audit, or certification. See the scoring methodology — every score is re-derived by the same automated method as an agent's public evidence changes.
Overview
At 11Sight, we are redefining customer interactions with AI-powered conversational agents that handle customer inquiries, book appointments, and close sales without human intervention—24/7, across all channels. Our conversational AI Agents serve as the first point of contact for customer and prospect conversations. They work with their human counterparts, either resolve the customer requests or escalate them as appropriate. They are built to answer and to ask questions to drive desired outcomes. They reduce costs, increase revenues, and customer satisfaction. We are in production with hundreds of dealers and growing fast.
Key features and capabilities
- Front-desk Agent: Acts as a central hub for all customer interactions, answering questions about hours, location, and availability.
- Service Agent: Automates service appointment bookings, allowing customers to easily set, reschedule, or cancel appointments.
- Sales Agent: Engages with website visitors, answers questions, and escalates complex queries to a sales representative.
- Outbound Agent. Manages outbound recall calls and appointments.