Ask-AI
Universal AI Assistant
🛡️ AgentReady threat assessment
MAESTRO 7-layer threat model + OWASP AIVSS risk score for Ask-AI, derived from its capabilities.
These scores are auto-generated from public information (the agent's own listing, docs, and repository) using the canonical OWASP AIVSS formula and the MAESTRO framework — an estimate for guidance, not a penetration test, audit, or certification. See the scoring methodology — every score is re-derived by the same automated method as an agent's public evidence changes.
Overview
Ask-AI is a generative AI platform that connects enterprise knowledge (Slack, Tickets, Docs, KBs, Boards, etc.) to an AI Assistant to help employees and customers quickly find the answers they're looking for. Ask-AI is accessible to your employees via a browser based AI-Assistant that supports them in every software tool they use. The platform extends to your customers through a powerful Help Center product and rich set of RAG APIs that improve self-service and access to knowledge. Companies including monday.com, Rapid7, Personio, and Snyk are investing in Ask-AI as the foundation to delivering world-class Employee and Customer experiences.
Key features and capabilities
- Employee AI-Assistant
- Customer self-service
- Out of the box and custom AI Applications
- Slack Automation
- AI Analytics
Use cases
- Support teams: resolve tickets faster and minimize customer touch points
- Sales teams: Improve ramp times and accelerate deal cycles
- Customer success: Manage more accounts with fewer reps, without a drop in the level of service
- Product & Engineering: Securely extend your enterprise knowledge to you engineers, customers, and products. Instantly find up-to-date tickets, technical documents, and conversations.
- Company-wide: Help employees easily search across your SaaS tools and libraries, as well as external knowledge, to find the best answer in seconds