Exei

Overview

Exei.ai is an AI powered customer service agent, a tool for helping businesses to elevate their customer service and automate the redundant operational tasks thereby reducing cost & elevating customer experience while driving growth. Exei integrates seamlessly with multiple channels including Websites, WhatsApp, Instagram, Facebook, Slack, VOIP, toll free number etc. Not only this, if any business wants to integrate Exei with their own standalone platform i.e. Web or Mobile Application, then Exei can be easily integrated via the standard APIs which comes with detailed documentation. Exei is a self service no-code platform, which supports interactions in 80+ languages, with human like Voice capabilities.

Key features

• Train with Diverse Sources: Tain Exei on website data, documents, manuals, and real-time data via API.
• AI-Powered Lead Capture:
• Actionable Analytics: Exei provides deep insights into customer behavior, sentiment, and intent.
• Voice Support: Engage customers with natural and intuitive voice interactions.
• Automated Appointment Scheduling:
• Ticket/Issue/Task Creation: Automatically generate tickets.
• Real-time AI actions: Perform dynamic customer operations
• Human Escalation:
• Multilingual Support:
• Data Security & Privacy:
• Multiple Channels: Website, Whatsapp, Instagram, Facebook, VOIP, Toll Free No

Use cases

• Education: Provide 24/7 assistance with courses and personalizing learning experiences. Automate admissions inquiries, and easily book sessions with advisors or tutors.
• Travel: Instant 24/7 support for booking or customer service inquiries, provide detailed information about destinations and accommodations, and personalized recommendations.
• Services: Capture and qualify leads, schedule consultations, and provide detailed information about your offerings. Enable clients to book demo with ease.
• Contact Center: Provide human like voice support through Toll Free number