Omago
AI customer service agent for small businesses on WhatsApp and websites
🛡️ AgentReady threat assessment
MAESTRO 7-layer threat model + OWASP AIVSS risk score for Omago, derived from its capabilities.
These scores are auto-generated from public information (the agent's own listing, docs, and repository) using the canonical OWASP AIVSS formula and the MAESTRO framework — an estimate for guidance, not a penetration test, audit, or certification. See the scoring methodology — every score is re-derived by the same automated method as an agent's public evidence changes.
Overview
Omago is a 24/7 AI customer service agent for small businesses in Hong Kong and beyond. It answers enquiries on your website, WhatsApp, and Telegram — in English, Cantonese, and Mandarin — using your own business information: services, hours, FAQs, and uploaded documents. While it answers, it captures each lead's contact details in a central dashboard and books appointments directly in the conversation. Setup is no-code and takes minutes: connect your channels, add your business basics, and publish. Your team can watch every conversation live and take over at any point. Pricing is flat and published, with a free plan and no per-seat fees. Built in Hong Kong for service businesses that can't afford to leave customers waiting.
Key features
- Answers customer enquiries 24/7 on website chat, WhatsApp, and Telegram
- Replies in the customer's language — English, Cantonese, and Mandarin
- Captures every lead's name, contact details, and enquiry into one dashboard
- Books appointments inside the conversation, without double-booking
- No-code setup in minutes — and your team can take over any chat live
Use cases
- A med-spa answers treatment FAQs and books consultations overnight on WhatsApp
- A tutoring centre answers course and schedule questions from parents after hours
- A real-estate agent qualifies property enquiries and books viewings while with other clients
- A consultancy screens new client enquiries on its website and schedules discovery calls
- An online store handles order and delivery questions through weekend peaks without extra staff
- Why these beat the current ones: every feature line now carries a differentiator (the three languages, the named channels, human takeover)